Rate Inclusion
- Every 7-night stay receives 1 time Thai Massage for 2 persons
- Daily International Breakfast Buffet at SIRE restaurant
- 15% off on a la carte food consumption at SIRE restaurant (excluding promotion).
- 15% off on Spa treatment at FLORANICA Spa (excluding promotion).
- Complimentary WiFi interest access.
- Warm welcome with cold towel and herbal drink upon arrival.
Cancellation Policy
- Credit Card Guaranteed only
- No-show & Early check-out fee:The full stay
- Amendment and Cancellation made more than 1 day prior to check-in date : Free of charge.
- Amendment and Cancellation made within 1 day prior to check-in date : The full stay.
Terms & Conditions
- The room rates are quoted in THAI BAHT inclusive of 10% service charge, 7% applicable VAT, and 1% provincial tax.
- Rates are inclusive of breakfast for 2 persons per room per night, except Flora 2-Bedroom is inclusive of breakfast for 4 persons.
- Normal occupancy per room is 2 persons (Except Flora 2-Bedroom). Maximum 3 adults per room are allowed with extra person charge @ THB 1,500 net/ night
- 12 years and older will be considered as adults.
- Extra bed is the existing expandable sofa bed in room, no rollaway bed provided at hotel.
- The maximum number of extra bed in a room is 1.
- Hotel check-in time: 2.00 p.m. and check-out time: 12.00 p.m.
- Late check-out until 18.00 hrs. is at 50% charge of the room rate while late check-out after 18.00 hrs. will be charged at 100% of the room rate.
- Credit card details are required at the time of reservation and hotel reserves the right to pre-authorize the credit card as a guaranteed method.
- Hotel reserves the right to renegotiate the rates if the period room type or requirement changed.
Child Policy (PAY EXTRA AT HOTEL)
- Child 0 - 3 years old is free of charge for a baby cot.
- Child 4 - 11 years old, ABF charge at THB 225 net/ child/ meal (sharing existing bed with parent).
- Child 4 - 11 years old, Day bed set up including ABF is THB 1,500 net/ night/ child.
- Maximum child is 2 per room, 1 child can be shared existing bed with parents, while another must be paid for extra bed.